Customer Testimonials
Bought a 2021 Ranger Lariat from them and had it shipped to Edmond Oklahoma. A week or so after delivery, the cruise control went inop. Desert 215 stood behind their 60 day, 3,000 mile warranty and the problem was fixed at a local Ford dealer. These are good folks. Thanks especially to Joe Sanchez in Sales and Derek Davis in Service. IMO, Lithia is a first class operation. I am watching their stock.
My experience with the sales woman was amazing. Was truly a seamless experience and enjoyed it.
Excellent service experience for an oil change. Service was quick and the advisor, Kervens Baptiste, was awesome and friendly.
My service to my vehicle on 3-19 was completed on timely manner. I was provide with courteous and professionalism when I arrived at dealership. i was very pleased the service and my service advisor was great. Thanks
I was ten minutes early and Kevin was waiting on me. He was prompt and jovial. It was a very nice experience!
Best experience I ever had with car buying! Ty , Joe, and Steve best in biz!!
Excellent service great communication with the workers help a lot.. thanks to desert 215 superstore
Dalton, Travis, and Clayton actually made our buying experience fun! Huge kudos to them for all of the laughter combined with quality professionalism.
My husband and I had a wonderful buying experience at this dealership. From talking to Josh about different vehicles to his 2 salesmen helping us when we got there, to the finance guy Joe, it was hands down the best car buying experience we’ve ever had!
Súper especial, buen deal y muy profesionales, salí satisfecho, Joe me guio a un carro que me encantó
I wanted to buy a truck but didn’t want spend a lot of course. I came into Desert 215 and Brandon from the start was very polite and knew his trucks. He was fully transparent and that was refreshing. Brandon worked up a deal that I couldn’t walk away from. We love our new truck, thank you Brandon for your professionalism and kindness, you made the buying process smooth and painless!!! You guys ROCK!!!
My family and I have bought 5 vehicles from this dealership. They always take care of us, treated me really well on pricing, trade ins, and service department is great also!
My name is Susan Deterding I am THRILLED with the FABULOUS service I received from Pedro and Woody in the Sales Dept and Ruben in finance!! I have never experienced better customer service anywhere! From start to finish these Guys are the VERY VERY BEST!!! Thankyou All 😊
Jose is the best service manager!!! Always takes care of my issues in a timely fashion, is very knowledgeable, and extremely professional. He should be service manager of the year! Jeff is the best mechanic at Desert 215 and I always request him to work on both my Jeeps. Both of these great individuals deserve a pay raise ASAP!!!
My rep was kind, honest and returned my car on time as promised. Even the shuttle was great
Normally I have no issues when I go in for my scheduled services, but today I had to wait for 10 minutes past my appointment time for the service advisor ( Mr. I. Aguilar) to come get my car for the oil change. He was not friendly and was rather dry and impolite as he did not even apologize for the wait. Then after waiting for over an hour and a half I went up to his desk to ask how much longer it would be, only to find my car parked at the front and my keys waiting on his desk (...
Quick and easy interaction. Recommended Joseph was easy to deal with and delivered on Time
Just dropped in without an appointment and the service writers were awesome in allowing me to drop my vehicle for an oil change. They assisted with the best price/contract and my vehicle was done within the hour. Awesome experience with no pushy-up selling or asking me to perform repairs that weren't needed.
It was an excellent experience from start to finish. I appreciated the professionalism and timeliness of the visit. Mr. Darnell Ray was my service provider and he did a great job.
Denise Wynter was amazing and went above and beyond for her guest. ( me ) Definitely made the buying process exciting and easy. Clayton was awesome as well.
James Cruz was awesome, helped me deal with my warranty, he took care of everything very happy with my experience
Thanks to Travis Yeary (and Kai), I had a GREAT experience at Desert 215! Thank you very much for your help and kindness, you are AWESOME!
there was some paint work that needed to be done, I am very satisfied how it was addressed by Jose Topete, and his staff in the service dept.
Denise at Desert 215 is the best sales person that I have ever dealt with. Helpful and not pushy. Will be recommending her to anyone looking to purchase a vehicle.
Service was quick and efficient. Waiting area to keep you occupied until your vehicle is ready.
Best service I ever had! The made the experience easy and fast. Travis was very helpful and took great care of me. Scott and the rest of the team did amazing too. Definitely recommend Desert 215 superstore!!
Simply put, Excellent! Absolutely excellent service! Easy, fast and they actually listen to you and made me feel fabulous about my purchase!!!
Fabulousooooooooo from start to finish !! The best of staffffff ever!! A very happy customer, Judy!
Five stars is not enough! We just purchased a new Challenger, what an amazing experience. We live out of the area, so wanted information on their inventory and pricing. Guess what, great price right off the bat, no hassles or misleading dealer tricks. When we got to the dealership to pick up the car, the "out the door price" was to the penny that they quoted us.There was some light damage that they took care of and made the car perfect for us, no questions asked. Every person at this dealership is super friendly and professional. I ...
Jose went above and beyond to help us with our warranty repairs. He had our vehicle returned in no time.
Best experience buying a vehicle yet. No hassle no harassment or pressure. Simply explained what I was looking for and the 215 desert store team got it for me and got me out the door within 2 hours !
Courtesy and friendly! Good service too! I've never had a bad experience here and Jose was a thumbs up.
I felt very comfortable with my sales person Brandon…was not pushy and was respectful……update!!!
Nice people, no high pressure sales tactics. Willing to work with me on price and met me where I wanted to be. I would buy here again in a heart beat! My salesman, Joseph Serrano, was excellent!
I have always had very good service here. they are very close to my house
Everyone was so nice. Andre helped me through the test drive and all the numbers. Joe helped me get finished and out the door. 10/10
Kevin in service was great! He was able to take me when my battery died and was able to get same day service. Very professional!
I was in and out so quick! Ryan Ramirez was amazing. I am a repeat customer to the 215 Dodge Super Store and I’ll definitely make sure to send friends and family.
All negotiations went excellent, no pressure, price quoted was held to payment was exactly as quoted. Sales staff went over all features of the truck. Recommend highly!!
I’ve bought 2 different vehicles from this store. Once in 2015 & once this year, 2023. Joshua was the one who helped me. I came in entertaining the possibility of buying a new truck but the one I initially came in for was sold. He was quick to find me a truck that had all of my requirements and provide other options. They worked with me on pricing and got me into my comfortability price zone. I felt great about Joshua’s customer service, providing me with waters and anything I needed when needed. He was able to help the negations and ...
Joseph was very helpful and excellent in service. All the sales staff was vey friendly ,very helpful and made the process quick and easy. I am very satisfied all in all.
Yeah I sent a nice text to you guys con was outstanding Chuck I think the world are you the guy who wrote me up there and took my money don't usually like people who take your money but he was a great guy we talked about some xxxxxxxx issues and he's on top of that anyway thanks again for everybody I got what I wanted Bob Leighton 🌅👍
Great place . I felt like they really care about the best deal for the customer.
Wonderful transparent experience. Very personable sales agents, clear pricing, and an apparent bottom up commitment to customer service.
The dealership has always been great, always communicate well and finish vehicles when they say they will and mostly early. We take both our Jeep vehicles here exclusively.
Everything was great! Jose helped me with all my questions! I always highly recommend Desert 215 Superstore!
The sales staff at Desert 215 was very helpful and made the process of getting a new car quick and easy.
I had an amazing experience with Kevin and Jose servicing my car. They always have the best and fastest service. Highly satisfied with my recent visit! Thank you so much.
Efficient, respectful, clean, good vibes, friendly staff, good music, nice environment, quick service, good customer service.
Jamesyn peters was extremely helpful. He provided excellent service. Very direct and upfront. Highly recommend him for your commercial needs and we look forward to doing more business with him in the future.
The experience went very smoothly and everyone that helped me was very knowledgeable and made me feel comfortable
good experience...good customer convenience...friendly...service was done in reasonable time...would recommend to others...
Extremely pleased with the fast and friendly service that I received today. Darren was great! Answered all of my questions honestly. Kudos
The salesman who helped us out has great customer service. Jose, joe and everyone who helped me with the process are friendly and incredible people . Thanks to them, I’ve received an amazing deal and no doubt I’m satisfy with the results. Honestly best dealership I’ve purchase on a car.
The lady and gentleman sales reps that helped me find the car I liked were excellent Thanks for your help.
great great 1 1 1 1 1 1 1 1 1 1 1 1 1 1
it is my first time to go here for my car service, at first they wont be able to finish my car in a day but when i returned they did it fast and Mr Jose Topete answered ny questions and returned my call in timely manner. Im satisfied and Excellent customer service, i can say.
At first arrival, I was greeted and then told if I need anything I’m here for you then I search the lot like I like to do this was fantastic after finally picking my vehicle, I was given fax about every vehicle that I looked at which, in my opinion, only a salesman would know I am so grateful one of the best experiences I’ve ever had buying a car I would recommend desert 215 superstore to my family, closest friends … 1- out of 10 there at 10
Seems much better under new management. April 2023. Tim was my sales associate & he was great. Clear & honest & timely communication.
Tim was a great and polite man. Everyone that was part of my buying experience was first class
Service department was great. Dropped my car off for an oil change and was done very fast. Great customer service.
I worked with Jose to address a recurrent transmission leak on my Ram 2500. Jose was very personable with great customer service. No issues. Kept in touch with me throughout the process.
Listen to what I had to say, wrote it all down and fixed my Vehicle.
They had fast turnaround and understandable with my questions. I requested an inspection and warranty fix and they were able to return my vehicle to me with a trip for that weekend. Great 5 star service.
I have bought 4 cars from Desert 215. They always take care of me when I come visit. Joe Sanchez is my sales guy and he is who I request when I come in. I highly recommend you shop there to see for yourself!
Friendliest best buying experience from their Fleet dept. Extremely knowledgeable staff. And fid j mention best price after researching all the Ram dealers in La Vegas!! I highly recommend Frank
Jose was helping me yesterday . He was very nice and knowledgeable person. The job order completed as our my request.
Great service, good deals. Really worked to get me the best price while getting me the car I wanted
Very satisfied with the express oil change and the service writer and the vehicle inspection. Will visit again.
FANTASTIC JOB!! Tim Swan was terrific!! He was very professional and one of the best Service Advisors I have ever had, PERIOD!! Will be back soon to complete work he recommended. ALOHA!!!
Super amazing!!! They will go above and beyond. From management to sales all the way to finance and services. Very reliable. Nice quick process on anything.
The most amazing super easy going dealership my family and I have ever experienced! HIGHLY Recommend! Justice and Rick really made everything possible for my brother to purchase his dream car!! I know most dealerships are a headache and a war zone going in but not Desert 215 dealership. Definitely a hidden gem!