Desert 215 Superstore has received the Customer First Award for Excellence for 2018
Desert 215 Superstore is a proud recipient of the FCA Customer First Award for Excellence.
Customer First award recipients represent our dealers who have achieved the highest level of customer experience in the 5 areas of Performance Measures, Process Validation, Employee Survey, Training Certification, and Faculty Certification.
Performance Measures - Key measures of your process and people-performance.
Process Validation - Core, essential dealership processes that drive customer experience.
Facility Certification - Professional, clean and comfortable facilities.
Employee Survey - Employee feedback to help build stronger teamwork and professionalism.
Training Certification - Continuous learning and growth.